RV WARRANTY

DISPUTE PROGRAM

The RV Warranty Dispute Program serves owners of recreational vehicles with lemon law claims and warranty disputes for RVs purchased in the United States or Canada

What is the RV Warranty Dispute Program?

The RV Warranty Dispute Program is a free service for owners of recreational vehicles with lemon law claims and warranty disputes. The RV Warranty Dispute Program currently provides services to owners who purchased their RV in the United States and Canada. The Program provides a mediation component and allows RV owners and manufacturers an avenue for a timely resolution of disputes.

In the mediation, the parties are invited to discuss the dispute and to jointly develop a resolution with the assistance of a neutral third party. Mediators are attorney-mediators trained on the specific rules and guidelines of the RV Warranty Dispute Program. If you have a warranty-related issue with your RV, we are here to assist.

RV Warranty Dispute Program Rules


FLORIDA APPLICANTS ONLY (Motorized RVs Only):

Additional information regarding Mediation and Arbitration may be obtained by contacting CAP-RV at 262-549-6700 or on the website at the CAP-RV webpage.

You may also go to the Florida Attorney General’s Office Lemon Law Arbitration Program website or call 850-414-3500. The CAP-RV program is only available to consumers with motorized RVs.

As of December 2023, the following are participating manufacturers in the RV Warranty Dispute Program

Forest River

  • Berkshire (motorized only)

    Dynamax (motorized only)

    Georgetown (motorized only)

    Forester (motorized only)

    FR3 (motorized only)

    Legacy (motorized only)

    Solera (motorized only)

    Sunseeker (motorized only)

    Riverstone - all labels

    Cedar Creek - all labels

    Wildwood - all labels

    Salem - all labels

    Ozark - all labels

    Sandpiper

    Sierra

East to West

  • Alita

    Longitude

    Ahara

    Takoda

    Entrada

    Tandara

    Blackthorn

    Alta

    Della Terra

    Silver Lake

Keystone RV

  • Dutchmen Manufacturing

    CrossRoads RV

Jayco, Inc.

  • Entegra Coach

    Highland Ridge RV

    Starcraft RV

Tiffin Motor Homes

  • Wayfarer

    Vanleigh RV

Grand Design RV

Winnebago Industries, Inc.

Majestic Recreatin Vehicle with a nighttime view

Want to File a Claim?

To file an RV warranty claim or lemon law dispute, email Rylee McCoy, RV Warranty Dispute Program Manager or call 262-549-6700 ext. 1280. In addition, submit the RV Warranty Dispute Program Statement of Issues to Rylee by email or to info@demarsassociates.com.

Access the RV Warranty Dispute Program Application!

Please visit our new platform by clicking below and fill out the statement of issues.

File your RV Warranty Claim or Lemon Law Dispute today! We are looking forward to serving you!

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